Privacy Policy
At Somya Aushadi, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you share with us while using our website and services.
· Information We Collect
When you visit our website or place an order, we may collect the following information:
Name, phone number, email address, Shipping and billing address, Order and transaction details, Information shared through contact forms, emails, or WhatsApp, Technical data such as IP address, browser type, and device information
· How We Use Your Information
We use your information to:
Process and deliver your orders, Communicate order updates and support responses, Improve our products, services, and website experience, Respond to customer queries and provide assistance, Comply with legal and regulatory requirements.
We do not sell, rent, or trade your personal information to third parties.
· Data Protection & Security
We take appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure. Your information is stored securely and accessed only by authorized personnel.
· Sharing of Information
Your information may be shared only with trusted third parties when necessary, including:
Razorpay for secure payment processing
Delhivery for shipping and delivery services
These partners are obligated to protect your data and use it only for the intended purpose.
· Payment Information
All online payments on our website are processed securely through Razorpay, a trusted and compliant payment gateway.
Somya Aushadi does not store or process your card, UPI, or banking details. Payment information is handled directly by Razorpay in accordance with their security standards and privacy policies.
· Cookies & Tracking Technologies
Our website may use cookies to improve browsing experience, analyze website traffic, and enhance performance. You can disable cookies through your browser settings if you prefer.
· Third-Party Links
Our website may contain links to third-party websites. Somya Aushadi is not responsible for the privacy practices or content of these external sites. Please review their privacy policies separately.
· Children’s Privacy
Our products and services are intended for users aged 3 years and above. We do not knowingly collect personal information from children below this age.
· Your Consent
By using our website and making a purchase, you consent to the collection and use of your information as described in this Privacy Policy.
· Updates to This Policy
Somya Aushadi reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page.
· Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us through our Contact Us page.